Duty (or customs tariffs) is set by the destination country customs authorities and is not included in your order total at the time of purchase. Any duties or taxes incurred are the responsibilities of the customer and will have to be paid by the customer separately upon receipt of their order.

All of our international orders are fully tracked and shipped with a delivery window of 5-7 working days to the USA. A signature is required upon delivery.

Please note: If you opt to have your parcel left in a 'safe place', this is done at the customer's own liability and risk. No responsibility will be taken for lost or stolen parcels.

Standard UK Delivery orders are sent on a tracked 48hr service with Royal Mail depending on the destination. A signature will be required upon delivery or can be left in a safe place upon request. Please ensure someone will be available to accept your parcel, otherwise your order will be returned to the depot. Organisation of re-delivery is the responsibility of the customer.

During busy periods delays may occur. If an item is not available for immediate dispatch you will be notified by email and advised of the expected delay. In the event that an item is sold out and your order is unable to be fulfilled we will notify you via email, and where available, provide you with the option of back order, exchange or cancellation.

Once parcels have been dispatched we are unable to change the address.

Please note: If you opt to have your parcel left in a 'safe place', this is done at the customer's own liability and risk.

Our delivery service covers most UK residential addresses with individual post codes. Caravan parks, camp sites, holiday homes and PO boxes are excluded.

UK Next Day Delivery

Any orders placed after 2pm GMT or Friday-Sunday will be shipped on the next working day. Orders placed on Bank Holidays will not be processed until the following working day, this can add one more day to delivery times.

Please note: If you opt to have your parcel left in a 'safe place', this is done at the customer's own liability and risk.

If we are unable to fulfil your order on an Next Working Day Delivery service you will be contacted by a member of our Customer Service Team.

When your order leaves our warehouse, we will send a shipment confirmation, when available, this will contain a link to track your order. If this link is not included and you should wish to track your parcel, please contact our customer services team who will be able to assist you.